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Patient Experience MRI 25 April, 2024

Patient experience: Becky's Story

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This article is part of our Patient Story series, contributed by Becky.

 

After experiencing pins and needles, lower back pain and numbness in her foot, Becky was advised by her chiropractor to book an MRI scan. Struggling to convince her GP that one was needed, she soon made the decision to book her scan privately at Vista Health Norwich.

 

Becky found booking the appointment easy. After filling out an online form, she was soon contacted by a customer care agent, who then made an appointment at a convenient time for her.

‘The service & experience was first class & faultless, it's not often you can say that! Professional, Friendly, Quick Results & value for money.’

 

Throughout her visit, Becky was so impressed to find the staff at Vista Health to be so caring and thorough;

‘The staff at the Mobile unit were very friendly, helpful and told me what to expect and talked me through the procedure which was reassuring. They finished by explaining how and when I'd receive the results.’ 

 

After just 2 days of having the scan, Becky received her results through and has now managed to book an appointment to see a spinal consultant privately, to discuss her future treatment options. 

‘The service has meant that I have been able to fast forward my treatment in order to reduce my pain levels. I would highly recommend Vista Health Service to all. Don't wait weeks, or months for GP referrals, take control you won't regret it.’

 

Our state-of-the-art mobile units are easily accessible, conveniently located in over 10 car parks across the UK.  This allows us to deliver competitive, accessible and assuring diagnostic healthcare in our local communities. Our mobile MRI scanners, created by Siemens Healthineers, are the quickest and most spacious, providing the best possible comfort. With prices starting from £249.00, this makes the private approach to diagnosis an affordable choice.

 

Get immediate insight into your health

Vista health is a leading UK healthcare provider specialising in diagnostic services for the private healthcare market. We specialise in diagnostic services, including MRIEchocardiogram and Endoscopies. We provide same-day appointments, expert diagnosis and world-class reports from fully qualified radiologists.

Enquire todaybook online or speak to our dedicated patient care team on 0333 920 5749.

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Vista Health
Vista Health is a leading UK healthcare provider specialised in diagnostic services for the private healthcare market. Working with all major insurers and clinicians we can offer fast assessment turnaround, expert diagnosis, and world class reports from fully qualified radiologists. Helping clinicians and patients start the health journey sooner, we focus on providing accessible and affordable services for everyone: from elite sportspersons to patients that are trying to regain their health after injury or illness. We work with some of the UK’s leading Physiotherapists, GP’s, Chiropractors and Osteopaths to ensure each patient receives the highest level of healthcare unique to them. We work together with each clinician to define relationships that complement the overall experience you get when you visit Vista Health.

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Find out more about what Vista Health can offer you. We’re the UK’s largest independent provider of specialist diagnostic services, and we offer a wide range of affordable scanning and screening services. We offer appointments seven days a week, at locations throughout the UK.

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If you’re about to begin a healthcare journey, you’re likely to have a few questions. We’ve tried to answer the most common queries here - but if you don’t find what you’re looking for, you can always ask one of our friendly patient care advisors.