Does your policy cover private diagnostic services?
Private Scans & health insurance
Working with all major insurance companies in the UK
If you have medical insurance and you want to use a private diagnostic service such as a scan or health screening, you’ll want to know if your policy covers the cost. Most medical insurance companies cover diagnostic services, but please check with your insurer first.
-
Will my insurance cover the cost of a private diagnostic appointment with a referral?
Some policies will pay for a scan or another private diagnostic service if you have a referral from a doctor. Check with your provider for details.
-
Will my insurance cover the cost of a diagnostic appointment if I refer myself?
Some policies may pay for private diagnostic services if you wish to refer yourself. This may be acceptable to your insurer, but you should check in advance.
-
My insurance company has agreed to pay for my diagnostic scan or test. What happens now?
To book an insured appointment with Vista Health, contact us with: - the name of your insurance company - your membership or policy number - the claim number or authorisation code given to you by your insurance company
Partners
We're working with the best
We are proud to be partnered with some of the UK's leading healthcare providers and employers. Our unique offering is completely tailored to the needs of your customers and employees, ensuring we serve them with the best diagnostic services appropriate to their health needs.
If you have any questions or you’d like some advice, you can contact our Patient Care Team seven days a week.
How can we help?
Your questions answered
If you’re about to begin a healthcare journey you’re likely to have a few questions. We’ve tried to answer the most common queries here - but if you don’t find what you’re looking for, you can always ask one of our friendly advisors.
Here are some of the questions patients ask us most often about test results, together with some useful answers.
I don’t have any symptoms. Can I still book a procedure?
Yes. Diagnostic healthcare can provide reassurance that all is well, and help you plan a healthy future lifestyle.
Can I discuss my results?
We offer a consultation service with GMC registered GPs to discuss your scan results.
*20% consultation discount will be applied when booked together with your scan.
How much will diagnostic healthcare cost?
Our diagnostic services start from as little as £75.
What if I cannot refer myself?
Self-referral is available in most circumstances. However, in some instances, we may need further clinical information. We will contact you if this is the case.
If needed, we offer a virtual GP consultation service where we can provide you with a referral and a follow-up consultation to discuss results.
Can I refer myself?
We accept self-referral in most cases. Self-referral allows you to take control of your own health with direct access to our own specialist diagnostic services. We also offer a GP consultation service to provide you with a referral if you need one.
When will I get my results?
We aim to deliver all results within three working days of your appointment. If you have not heard from us within this timeframe, please contact us.
How long will my appointment take?
It depends on the scan or screening you choose, but most appointments take less than 90 minutes. We ask you to arrive around 15 minutes before your scheduled appointment.
How do I book an appointment?
For most services you can book online or by phone, and you don’t need a GP referral. Choose your service, your preferred location and a convenient date here.